Technical Service Flowchart
Technical support request
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Product software problem
Answers
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Kunpeng Earl support hotline
400-0769-100(7*24Hour)
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Product software problem
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Product software problem
Product problem feedback
Provide solutions |
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Record this service into the customer service system
Coordinate internal resources and track services throughout the process
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Problem solving/customer satisfaction?
Service Completion
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Service Completion
Service Completion
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Service Purpose:
The company adheres to the business principle of “loyalty and faithfulness” and the spirit of “service first”, and solves any problems on the equipment for customers.
Any Questions
Any Suggestions
Any Questions
Please call 0769-81238783 customer service hotline for your service!
If you are not satisfied with the after-sales service
Alright, Tell us
Your attention facilitates our faster growth
If you have any good suggestions for our project
Tell us as soon as possible
Your suggestions will give us more space for progress
If there’s a flaw in our product
Alright, Tell us
Your response will pose higher requirements for us
If you want to know more about our products
Tell us as soon as possible
Your needs will let us go further
Service advantage:
Sincere service to customers to build the Kunpeng Earl service brand
Service concept
Customer first and customer service
Service standard
In-depth communication, optimized design, pursuit for perfection before sale;
Strict requirements, quality and time guarantee, keeping promises during sale;
Timely attention, quick response and operation guarantee after sale.
After-sales service:
1. We will call you back within 4 hours and please pay attention to answer the phone;
2. We will dispatch personnel to provide equipment maintenance services from time to time;
3. We provide special maintenance and customized planning according to customers’ actual needs;
4. The company adheres to the development criterion of high quality and quality service, hoping to provide you with satisfactory products and services.
5. Email: kpea@kpea.cn
National hotline: 400-0769-100
Dongguan City KPEA Machinery Equipment Co., Ltd
TEL: 0769-81238783
Taiwan Guangce Precision Machinery Co., LTD
TEL: +886-3-3135343
Jiangsu KPEA Machinery Equipment Co., LTD
Guangdong KPEA Semiconductor Machinery Equipment Co., LTD
TEL: 0769-8281-1231
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